Answers to Help You Get the Most from Your Game
Find helpful information about AUKUOY products, setup, ordering, shipping, warranty and after-sales support. If you cannot find the answer you need, our team is always here to help.
Can I place a bulk order?
Yes, we support bulk orders and offer tiered discounts based on order quantity. Please contact us via email for a customised quotation.
What if I can’t figure out how to install the 360° Dartboard Light?
We have prepared a detailed video tutorial for this dart light. Please click here to access the tutorial.
How long does delivery take?
We ship from our local warehouses in the UK and Europe. Delivery typically takes 2–5 business days for UK orders and 3–7 business days for most European destinations.
Do you ship outside the UK and Europe?
Currently, we primarily serve the UK and European markets. If you are located elsewhere, please contact us and we will do our best to accommodate your request.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your parcel via the courier’s website.
What if my package is lost or damaged during transit?
If your package arrives damaged or does not arrive at all, please contact us immediately with your order number. We will work with the courier to resolve the issue and ensure you receive a replacement or refund.
Warranty
Built for confidence, with product support when you need it.
Fast Shipping
Reliable delivery designed to get your darts setup ready sooner.
Support
Helpful guidance before and after your purchase.
Darts accessories designed around the way you play.
From storage and dartboard lighting to practical setup accessories, AUKUOY creates thoughtful products for a cleaner, more organized and enjoyable darts experience.